CVE-2026-23756
MEDIUM
5,1
Source: [email protected]
Attack Vector: network
Attack Complexity: low
Privileges Required: low
User Interaction: passive
Confidentiality: N/A
Integrity: N/A
Availability: N/A
MEDIUM
5,4
Source: [email protected]
Attack Vector: network
Attack Complexity: low
Privileges Required: low
User Interaction: required
Scope: changed
Confidentiality: low
Integrity: low
Availability: none
Description
AI Translation Available
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.
EPSS (Exploit Prediction Scoring System)
Trend Analysis
EPSS (Exploit Prediction Scoring System)
Prevede la probabilità di sfruttamento basata su intelligence sulle minacce e sulle caratteristiche della vulnerabilità.
EPSS Score
0,0003
Percentile
0,1th
Updated
EPSS Score Trend (Last 4 Days)
79
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
StableCommon Consequences
Security Scopes Affected:
Access Control
Confidentiality
Integrity
Availability
Potential Impacts:
Bypass Protection Mechanism
Read Application Data
Execute Unauthorized Code Or Commands
Applicable Platforms
Technologies:
AI/ML, Web Based, Web Server
Application
Helpdesk by Gfi
Version Range Affected
To
4.99.9
(exclusive)
CPE Identifier
View Detailed Analysis
cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*
Common Platform Enumeration - Standardized vulnerability identification
https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/re…
https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-troubleshooter…