CVE-2026-48189

Published: Giu 01, 2026 Last Modified: Giu 01, 2026
ExploitDB:
Other exploit source:
Google Dorks:
MEDIUM 5,7
Source: [email protected]
Attack Vector: network
Attack Complexity: low
Privileges Required: low
User Interaction: required
Scope: unchanged
Confidentiality: high
Integrity: none
Availability: none

Description

AI Translation Available

An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X

200

Exposure of Sensitive Information to an Unauthorized Actor

Draft
Abstraction: Class Structure: Simple
Common Consequences
Security Scopes Affected:
Confidentiality
Potential Impacts:
Read Application Data
Applicable Platforms
Technologies: Not Technology-Specific, Web Based, Mobile
Likelihood of Exploit: High
View CWE Details
https://otrs.com/release-notes/otrs-security-advisory-2026-…
https://otrs.com/release-notes/otrs-security-advisory-2026-03/