CVE-2026-48209

Published: Giu 01, 2026 Last Modified: Giu 01, 2026
ExploitDB:
Other exploit source:
Google Dorks:
HIGH 7,1
Source: [email protected]
Attack Vector: network
Attack Complexity: low
Privileges Required: none
User Interaction: required
Scope: unchanged
Confidentiality: low
Integrity: high
Availability: none

Description

AI Translation Available

An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened.

This issue affects OTRS:

* 7.0.x

Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

79

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Stable
Abstraction: Base Structure: Simple
Common Consequences
Security Scopes Affected:
Access Control Confidentiality Integrity Availability
Potential Impacts:
Bypass Protection Mechanism Read Application Data Execute Unauthorized Code Or Commands
Applicable Platforms
Technologies: AI/ML, Web Based, Web Server
Likelihood of Exploit: High
View CWE Details
116

Improper Encoding or Escaping of Output

Draft
Abstraction: Class Structure: Simple
Common Consequences
Security Scopes Affected:
Integrity Confidentiality Availability Access Control
Potential Impacts:
Modify Application Data Execute Unauthorized Code Or Commands Bypass Protection Mechanism
Applicable Platforms
Technologies: Not Technology-Specific, AI/ML, Database Server, Web Server
Likelihood of Exploit: High
View CWE Details
https://otrs.com/release-notes/otrs-security-advisory-2026-…
https://otrs.com/release-notes/otrs-security-advisory-2026-08/