CVE-2026-48210

Published: Giu 01, 2026 Last Modified: Giu 01, 2026
ExploitDB:
Other exploit source:
Google Dorks:
MEDIUM 5,7
Source: [email protected]
Attack Vector: network
Attack Complexity: low
Privileges Required: low
User Interaction: required
Scope: unchanged
Confidentiality: high
Integrity: none
Availability: none

Description

AI Translation Available

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend

This issue affects OTRS 2026.3.1

200

Exposure of Sensitive Information to an Unauthorized Actor

Draft
Abstraction: Class Structure: Simple
Common Consequences
Security Scopes Affected:
Confidentiality
Potential Impacts:
Read Application Data
Applicable Platforms
Technologies: Not Technology-Specific, Web Based, Mobile
Likelihood of Exploit: High
View CWE Details
269

Improper Privilege Management

Draft
Abstraction: Class Structure: Simple
Common Consequences
Security Scopes Affected:
Access Control
Potential Impacts:
Gain Privileges Or Assume Identity
Applicable Platforms
All platforms may be affected
Likelihood of Exploit: Medium
View CWE Details
https://otrs.com/release-notes/otrs-security-advisory-2026-…
https://otrs.com/release-notes/otrs-security-advisory-2026-09/