CVE-2026-48211
MEDIUM
5,4
Source: [email protected]
Attack Vector: network
Attack Complexity: low
Privileges Required: none
User Interaction: required
Scope: unchanged
Confidentiality: none
Integrity: low
Availability: low
Description
AI Translation Available
An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.7.X
Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
352
Cross-Site Request Forgery (CSRF)
StableCommon Consequences
Security Scopes Affected:
Confidentiality
Integrity
Availability
Non-Repudiation
Access Control
Potential Impacts:
Gain Privileges Or Assume Identity
Bypass Protection Mechanism
Read Application Data
Modify Application Data
Dos: Crash, Exit, Or Restart
Applicable Platforms
Technologies:
Web Based, Web Server
https://otrs.com/release-notes/otrs-security-advisory-2026-10/