CVE-2026-56723

Published: Set 25, 2026 Last Modified: Set 25, 2026
ExploitDB:
Other exploit source:
Google Dorks:
HIGH 7,1
Attack Vector: network
Attack Complexity: low
Privileges Required: low
User Interaction: none
Confidentiality: N/A
Integrity: N/A
Availability: N/A

Description

AI Translation Available

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.

863

Incorrect Authorization

Incomplete
Common Consequences
Security Scopes Affected:
Confidentiality Integrity Access Control Availability
Potential Impacts:
Read Application Data Read Files Or Directories Modify Application Data Modify Files Or Directories Gain Privileges Or Assume Identity Bypass Protection Mechanism Execute Unauthorized Code Or Commands Dos: Crash, Exit, Or Restart Dos: Resource Consumption (Cpu) Dos: Resource Consumption (Memory) Dos: Resource Consumption (Other)
Applicable Platforms
Technologies: Web Server, Database Server, Not Technology-Specific
View CWE Details
https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97
https://github.com/zammad/zammad/releases/tag/7.0.2
https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7