CVE-2026-94539
MEDIUM
6,5
Source: [email protected]
Attack Vector: network
Attack Complexity: low
Privileges Required: low
User Interaction: none
Scope: unchanged
Confidentiality: high
Integrity: none
Availability: none
Description
AI Translation Available
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.
89
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
StableCommon Consequences
Security Scopes Affected:
Confidentiality
Integrity
Availability
Authentication
Access Control
Potential Impacts:
Execute Unauthorized Code Or Commands
Read Application Data
Gain Privileges Or Assume Identity
Bypass Protection Mechanism
Modify Application Data
Applicable Platforms
Languages:
Not Language-Specific, SQL
Technologies:
Database Server
https://plugins.svn.wordpress.org/supportcandy/
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/adm…
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/cla…
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/mod…
https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/mod…
https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/include…
https://www.wordfence.com/threat-intel/vulnerabilities/id/9c105a36-452e-4fa7-9c…